Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via local courier with tracking and drop-off without signature. We will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Delivery Fees

Delivery fees are at a flat rate of R99.00 per order.

orders over R650.00 will qualify for free delivery.

all orders are delivered directly to your door, no Post Boxes (P.O boxes) allowed

Delivery Times

Delivery times vary per location

For Major Hubs (City Centers) delivery time is usually 1 to 3 days from order date

For Regional and outlying areas, delivery times is usually 3 to 7 days from order date.

the above is for first time delivery, delivery times will be extended if delivery is attempted and there is no response or acceptance on the first delivery time.

Courier will attempt delivery 2 times, if they are unsuccessful, the parcel will be returned to EasyVape and the purchaser will then need to make arrangements to obtain the parcel at the purchasers cost.

we will strive to get your order to you as fast as possible.

All orders will need to be received by a physical being.

Questions

if you have any questions or need any info on this, please feel free to contact us on:

info@easyvape.co.za